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Green Olive at Red Hill

Cooking Classes

Full payment is required to secure a booking
Receipt  / gift voucher must be retained as ticket to class and presented prior to the class
Places cannot be held in reserve
Class bookings are dependent on class capacity
Confirmed bookings may be transferred to another class or another person if more than 28 days notice is given
Cancellations are not refundable
Green Olive at Red Hill reserves the right to alter or cancel a class without notice
Registration is required 15 minutes prior to commencement of class
We attempt to accommodate all dietary requirements but this many not be possible in all cases

All Cooking Class Vouchers are valid for 6 months.

Gift Vouchers

Gift vouchers can be issued for a dollar amount or our very popular Food & Wine Experiences.

Gift Vouchers are valid for 6 months.

Vouchers can not be re-issued.

Online vouchers are emailed only (vouchers purchased online are not posted).

Hampers

If a product in a hamper is out of stock it will be replaced with a similar product and similar price.

Delivery

Green Olive at Red Hill delivers to all cities and towns throughout Australia.  Orders are processed and dispatched within 48 hours. Generally deliveries take between 3-5 working days following dispatch. Deliveries are made by Australia Post

Orders can be placed online 24 hours a day’s 7 days a week

Victoria:

Delivery of gift vouchers, cooking school vouchers and farm experiences are free of any postage or delivery charge.

Delivery Fee of $6.50 applies for produce / hamper deliveries in Victoria.

Other Australian States / Territories:

Delivery Fee of $10.50 applies for deliveries in all other states and territories.

International:

Delivery Fee is calculated and emailed to you within 1 working day. We only pass on the postage and handling cost we incur.

Bulk Orders:

Please ask one of our staff for a quote on bulk hamper deliveries as discounts may apply. Please do not hesitate to contact one of our friendly team members to answer any further queries or concerns you may have. Phone Greg on 0407 108 550.

FAQ’s

What happens if I supply the wrong address?

Please be especially careful when providing delivery details. Inaccurate or misspelt information can delay delivery. The more information you can provide the better! If an incorrect address has been supplied, a redirection or redelivery fee of up to $20.50 AUD will apply.

Can I specify delivery time?

We will make every effort to ensure that your gift is delivered on the required day but all deliveries are reliant on the Australia Post Network

What happens if an item in a hamper is out of stock?

We will substitute the item with a similar product of the same value.

What happens if I need to cancel an order?

We do not accept, under any circumstances, cancellation of orders

Security

Green Olive at Red Hill is committed to the security, comfort and confidence of its customers and online shoppers. All personal information such as credit card numbers, home/billing addresses and other classified and private information which is given forth is only used for the following purposes: processing and delivering your order ensuring that you are provided with the best possible customer service the provision of product updates and newsletters (if requested).

All information that we hold is secure and inaccessible to anybody other than those involved in those processes listed above. Any online purchases made on this site have the benefit of the latest SSL encryption security to protect you. If you are still uncomfortable purchasing online, please call us on 03 5989 2992 and we will happily process your order over the phone.

Liquor Sales

Liquor License Number 36089751.

Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $6,000) or for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500).

Packaging

All Green Olive at Red Hill hampers are packed in sturdy boxes with biodegradable stuffing to ensure your gift will arrive safely.

Gifts may include a complimentary gift tags with your personalised message if this is requested at the time of purchase.

Corporate clients may also like customise boxes and ribbons to suit their corporate image.